Emergency Planning
Being prepared is key to your personal safety - so BE PREPARED AT ALL TIMES.
Dealing with any emergency requires a great deal of self-discipline. Emergencies can happen at any time in any place. No amount of training will prepare you for how you will actually feel. However, constant practice will make your reactions automatic. It is automatic reactions, which are most effective in these situations. This is because you do not have time to stop and think - you just do what you have trained to do!
We want the best ideas we can put together for a range of situations. Listed below are some start points. Please contact us with your suggestions for improving our Emergency Planning section. Please keep it simple to aid understanding. Make sure you let us know the type, size, and capacity, of your venue.
Please do not tell us the name of your venue
Communication
Being able to communicate to your colleagues and your customers is an essential part of your role.
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Risk Assessments (RA)
Every place of work is required by Law to have had a Health & Safety (H&S) RA.
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Dynamic Risk Assessment (DRA)
Conducting Dynamic Risk Assessments (DRA) is a crucial tool to enable you to maintain a continual awareness of your surroundings and potential threats.
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First Aid Situations
Being able to communicate to your colleagues and your customers is an essential part of your role.
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Fire
In the event of a fire, you are one of the key personnel. It will be you giving directions and guiding people to safety.
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Bomb
In the event of a Bomb threat it will be up to the manager or Police to decide to evacuate the premises immediately, or conduct a search.
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Evacuations
All evacuations will be the responsibility of either the venue manager or on the instruction of the emergency services.
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Shootings
Fortunately shootings are still very rare in the UK; however that said we must never be complacent. In the event of a gun related incident, the safety of YOURSELF and OTHERS is paramount!
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Stabbings
This type of incident is sadly more common and you need to ensure that you are continually conducting your Dynamic Risk Assessments. Being aware of your surroundings, the atmosphere, and the general mood of the crowd is your best form of protection.
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Birthdays Hens, and Stags
These are usually intent on having a good time and the main problem will be their general behaviour. They tend to be loud, over-excited, and desperate to have a laugh, or prove they've still got the old magic!
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Communications
Being able to communicate to your colleagues and your customers is an essential part of your role.
Risk Assessments (RA)
Every place of work is required by Law to have had a Health & Safety (H&S) RA.
Dynamic Risk Assessments (DRA)
Conducting Dynamic Risk Assessments (DRA) is a crucial tool to enable you to maintain a continual awareness of your surroundings and potential threats.
First Aid Situations
The most important thing in the event of an accident or injury is that you know your role and limitations.
Bomb
In the event that your venue receives a bomb threat it will be up to the manager as to whether to evacuate the premises or conduct a search of the premises.
Evacuations
Evacuations usually mean that something critical is happening. You must remain calm and professional at all times and follow you venue procedures/practices.
Shooting
Fortunately shootings are still very rare in the UK, however that said we must never become complacent.
Stabbing
This type of incident is sadly more common and as such you need to ensure that you are continually conducting your Dynamic Risk Assessments.
Groups Hens, Stags, Birthdays
These are usually intent on having a good time and the main problem will be their general behaviour.
Gangs
Dealing with Gangs is very difficult, because of its tribal nature. For tribes it is all about the ownership of the space they are in, respect for their tribe, and business.
Physical Assault
An assault will inevitably mean blood spilled, injuries and upset customers. The reality is upset Customers don't come back.
Drugs
Never forget how much money is involved in drugs. Once you allow an area to become profitable, it becomes worth fighting for - Stop it before it starts!
Broken Toilets
Yes this is an emergency, given that the toilets are probably the most popular place in any venue, well accept the bar!